• »DO I NEED A VISA TO TRAVEL TO JORDAN?
  • All visitors to Jordan must hold a passport that is valid for at least six months from the date they enter the country.
     
    Citizens of the following countries will be issued tourist visas for US$ 30 paid in cash upon arrival to every port or entrance terminal to Jordan:
     
    Europe:
    Armenia, Austria, Azerbaijan, Belgium, Bella rouse, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Georgia, Germany, Greece, Holland, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, Ukraine, United Kingdom &North Ireland, Vatican city, Yugoslavia (Serbia &Montenegro).
     
    Asia & Oceania:
    Bahrain, Bhutan, Brunei, China, Taiwan, Hong Kong, Indian, Indonesia, Iraq, Israel, Japan, Kazakhstan, Kuwait, Kyrgyzstan, Lebanon, Malaysia, Maldives, Myanmar, North Korea, Oman, Palestine/PNA Passport Holder, Qatar, Russia, Saudi Arabia, Singapore, South Korea, Syria, Tajikistan, Turkey, Turkmenistan, Tuzpakistan, United Arab Emirates, Yemen, Australia, Federal States of Micronesia, Fiji, Kiribati, Marshall Islands, New Zealand, Samoa, Solomon Islands, Solomon Islands, Tonga.
     
    Africa:
    Algeria, Cape Verde, Comoros, Egypt, Lesotho, Libya, Malawi, Mauritius, Morocco, Rwanda, Seychelles, South Africa, Swaziland, Tunisia, Zimbabwe.
     
    The Americas:
    Canada, United States of America, Antigua and Barbuda, Argentina, Bahamas, Barbados, Bolivua, Brazil, Chile, Costa Rica, Dominica Republic, Ecuador, Grenada, Guatemala, Guyana, Haiti, Honduras, Jamaica, Mexico, Nicarague, Panama, Paraguay, Peru, Salvador, Surinam, Trinidad and Tobago, Urughuay.
     
    Groups of five persons or more arriving through a designated Jordanian tour operator are exempted from all visa charges.

  • »IS JORDAN A SAFE COUNTRY?
  • Jordan is an extremely safe country to visit and to tour. We would not encourage tourists to come if we felt they would be in the slightest danger. The first thing you will notice when you arrive in Jordan is that the people are very warm and welcoming to tourists. You will be pleasantly surprised by the sense of security you will find in Jordan- it is one of the safest places to travel in the world. Jordan maintains good relations with ALL of its neighbours and is truly an oasis of peace in this region. The country is fairly liberal, westernised, and alcohol is freely available.
  • »WHAT IS THE EXACT DATE OF YOUR TOURS?
  • This is dependent on your personal preferences. While most people opt for the popular times of March to May and September to November, those who are prepared to travel in low seasons such as the winter will find some great bargains. The high summer of June to September is the low season, and again if the heat does not bother you, this can be an attractive option. The farther in advance that you book, the greater availability of dates you'll find.
  • »WHY SHOULD CUSTOMERS PURCHASE TRAVEL PROTECTION?
  • Although we only use insured transportation, we recommend you buy your own travel insurance when you buy your airline tickets.
     
    The travel insurance will protect your investment, which for a trip to Jordan can be substantial. Travel Insurance gives you peace of mind in safeguarding your investment in the event of a cancellation prior to or during your trip.
     
    1/ Medical Care:
    Medical services are excellent in the larger cities and towns and most doctors speak Arabic and English. Larger hotels have a doctor on call and embassies can also suggest suitable medical service providers. Any hotel concierge or taxi driver will be able to direct you to a doctor or hospital.
     
    2/ Pharmacies:
    Pharmacies can provide medication for minor ailments; some of them are open 24 hours. However, travellers are advised to bring any special medication they normally take, in case it is not available in Jordan.

  • »WHAT KINDS OF VEHICLES ARE USED FOR PRIVATE TOURS?
  • The vehicles we use for our tours in Jordan, vary according to the number in your party and level of services requested; the transportation range is from mid-size sedans to luxury stretch limousines. All the vehicles are air- conditioned and licensed by the tourism authority. For groups over 8 people minibuses or buses are used depending on the size of the group.
  • »WHICH AIRLINES DO YOU USE FOR DOMESTIC FLIGHTS?
  • Royal Jordanian our national carrier, is one of many international air carriers that fly regularly into Queen Alia International.
  • »IN WHICH KIND OF HOTEL WILL CUSTOMERS STAY?
  • Jordan has all kinds, from super luxurious 5* resorts to good value hotels (and a few bad ones too). You can depend on us to book you into the best value for your budget. We keep a constant check on the quality of our suppliers and their standards.

  • »AT WHAT TIME DOES THE COACH TOUR LEAVE THE HOTEL IN THE MORNINGS?
  • Departure time depends on the itinerary to be covered on any particular day. In Jordan departures are usually at about 8:00 am to 9:00 am.You can arrange these times directly
  • »HOW EARLY CAN CUSTOMERS CHECK INTO THE HOTEL ON DAY OF ARRIVAL?
  •  

    You may check into rooms between noon and 1:00 pm, depending on the hotel policy  and subject to room availability. As some flights arrive in Jordan early in the day, this can mean a wait at the hotel when the hotel has been heavily booked the night before. Or you may use this time to take a walk, have a snack or do a little exploring.

     

  • »HOW MUCH TIME DO CUSTOMERS SPEND ON THE COACH EVERY DAY?
  • We want you to see as much of Jordan as possible without spending all of your time on the coach. There are breaks at two-hour intervals or less so that you may stretch your legs, purchase a snack or lunch, take photos, smoke and avail yourself of restrooms.

  • »WILL CUSTOMERS HAVE OPPORTUNITIES TO TAKE WALKS AND EXERCISE?
  • Many of our tours incorporate walking tours in interesting places such as Dana Reserve, Wadi Rum, Petra and Azraq Nature Reserve. These are leisurely paced walks with a guide. As you will have some free time when you arrive in the hotel in the afternoon, you may like to take a walk on your own or use leisure facilities which are offered in most hotels. We suggest that you take a pair of comfortable shoes with non-slip soles as many historic places have uneven paving.

  • »MUST CUSTOMERS BRING CASH WITH THEM? AND HOW MUCH MONEY DO CUSTOMERS NEED TO TAKE WITH THEM
  • The Jordanian economy is very similar to European standards, although food products are normally less expensive. The economic traveler may get by on 50$ a day (accommodation not included).
     
    Currency can be exchanged at major banks, exchange agencies, and most hotels. There are also currency exchange facilities at Queen Alia International Airport within the terminal building. Street money-changers should be avoided whenever possible. Exchange rates are set daily by the Jordanian Central Bank.
  • »ARE CREDIT CARDS VALID IN JORDAN?
  • Credit cards are accepted at hotels, restaurants, and larger shops, including American Express, VISA, Diners Club, and MasterCard. Traveller's cheques can be exchanged for cash at exchange shops, though you should expect to pay a commission of up to 5% for doing so. 
     
    Please note that many smaller shops still prefer cash payment in the Jordanian currency, and it is essential for shopping in the local souqs. The number of automated teller machines (ATMs) are fast increasing in Jordan.

  • »ARE THERE ANY FREE DAYS FOR ACTIVITIES?
  • All of our tours are carefully planned with attractive sight-seeing every day. However, as most tours offer 2-night stays, you may choose not to travel with the group and pursue your own interests on a day when the coach will be returning to the same hotel.
  • »WILL CUSTOMERS BE WITH THE SAME DRIVER/GUIDE IN EVERY REGION?
  • Your driver will not be a certified guide. Drivers have a lot of information about the country, traditions and the sites in general, but they are not professional certified guides. In sites such as Jerash and Petra, we will arrange for a local certified guide to accompany you at that site. Should you require an accompanying professional guide instead, we will arrange for one at a supplement.   
  • »WHAT IS INCLUDED IN YOUR TOUR SERVICES?
  • We state what is included and excluded below the individual tour prices for each program. Generally, our tour includes your hotel accommodation, transfers, entrance fees to all sites and musuems and other transports (e. g. domestic flights, boats, cars or trains) in Jordan, sightseeing with a stationed local English-speaking guide as described in the itinerary.
  • »IS OUR COMPANY REPRESENTED IN EVERY REGION?
  • Our staff are trained and qualified, carefully selected in each region. Each one is chosen because they reflect our philosophy, commitment to quality, attention to detail and superior customer service. Those staff are responsible for the operational side of your itinerary.
  • »WHAT IS THE AVERAGE AGE OF THE GROUP AND HOW MANY PEOPLE ARE THERE IN THE GROUP MAXIMUM?
  • We like to keep our trip size medium, we average 15-25 people.  Our trips appeal to travelers from the ages of 21-65 who tend to be singles and couples from around the world: entrepreneurs, CEO's, film-makers, lawyers, doctors, students, honeymooners, and free spirits.  The majority of our clients come from the Europe, but we also attract travelers from Australia, Brazil Asia. USA and Canada.

  • »I DON NOT WANT TO TRAVEL IN A GROUP. CAN I CREATE MY OWN ITINERARY OR DO A PRIVATE TOUR?
  •  

    Yes, we offer private journeys and tailor-made itineraries. Our expert tailor-made department can help to plan your perfect itinerary, perhaps choose from one of our group tours which we can operate on a private basis, or if you have any ideas on what you would like to do just let us know and we can look after all your arrangements. On our tailor-made itineraries and exclusive journeys we can arrange a private guide for you, with sight-seeing and accommodation to your exact specification.

     

  • »CAN CUSTOMERS TAKE OPTIONAL TOURS DURING THE TOUR?
  • Yes they can! Contact the Explore jordan office at 03-2154-699  or mail Info@explorejordantours.com with questions or to reserve a trip.
  • »HOW MUCH CUSTOMERS MUST PAY FOR THEIR KIDS?
  • We welcome children accompanied by a parent/guardian . We normally offer 50% discounts to all children under 12 years of age. This will apply to the main tour price, and most option prices (excluding all options that include flights). 
     
    We can also offer further discounts to families with older children - these will depend on the size of your party.

  • »HOW MUCH MONEY IS REQUIRED FOR TIPPING?
  • Tipping is not compulsory, but is expected. If you were satisfied with the services of your driver or guide then it would be a nice way to show them your appreciation. It is customary to give 15% gratuity, most restaurants add a service charge to your bill, but if not a tip is appropriate there as well. 

  • »HOW SHOULD I DRESS?
  • When planning your clothing needs (particularly women), remember that you will be travelling in a Muslim country, albeit not a very conservative one. Too much body should not be displayed. Women and men can wear shorts, though it’s preferable for women to avoid wearing them while walking in Amman's city centre. By following the above guidelines, you will feel more relaxed. Make sure you bring with you comfortable walking shoes, a hat and sun block. The weather is usually warm in summer, but winters can be very cold, evenings are cool year round, so bring adequate warm clothing with you. If you are sleeping in the desert then you would need a warm sweater and jacket even in summer.

  • »WHAT'S THE WEATHER LIKE?
  • Jordan has a long and pleasant spring and fall, from March through May and from September through November. Rain occasionally falls from December to April. The summer months are hot but with little humidity. In the Jordan Valley, around the Dead Sea and in Aqaba on the Red Sea the winters are pleasant. For detailed information about our weather, please go to www.jmd.gov.jo

  • »CAN YOU DRINK TAP WATER IN JORDAN?
  • You can drink tap water. But, you will also find mineral water everywhere. It is important to make sure you drink a lot, especially when out walking and on hot days.

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